The support you need.

We’ve got your back

Our goal is to make your life easier. Any way we can. Both you and your healthcare provider can be confident knowing we're with you every step of the way.

  • Talking points

    Print the talk to your doctor page to bring to your next doctor’s appointment.

  • Easy start

    Our case managers guide you through the ordering process. Get more information on your insurance coverage or get going now.

  • Hands-on training

    Our experienced Certified Pump Trainers help get your system up and running and walk you through everything else you'll need to know. Additional training materials are available in the Learning Center.

  • Continual innovation

    We're constantly improving our technology, keeping you top of mind. When we have something new to share, you'll be the first to know.

  • Round-the-clock customer care

    Our Customer Care Program team is always available to help you with anything you need. Call us day or night at 1.855.POD.INFO (1.855.763.4636) and listen for the appropriate option. Order your Pods online 24/7 at omnipod.diabetesexpress.ca.

  • Immediate replacement

    Need a new PDM? Call us at 1.855.POD.INFO (1.855.763.4636) and it'll be on its way, within to 24 hours to wherever you are.*

  • Lots of support

    From our User Guide to instructions for caregivers and other helpful resources, we have a series of educational and training materials always available here on MyOmniPod.ca.

*24-hour shipping is available within Canada in most cases.